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1
Share pickup locationUse GPS or a Google Maps pin so we can calculate driving distance and your minimum order.
2
Choose pickup timeSelect a pickup window at least 3 hours ahead.
3
Identify your bagsAdd bag count, description and optional photos.
4
Pay minimumPay only after the order is saved and driving distance is verified.
5
Next-day returnWe return your laundry in the same selected time window on the next day.
Pickup & Delivery

Book a door-to-door
laundry pickup.

Pickup 09:00–20:00. We calculate driving distance and the minimum order automatically, then return your laundry in the same selected time window on the next day.

1

Pickup location

Distance from shop—
Minimum order—
Up to 3 km300 ฿
3–5 km500 ฿
5–10 km1,000 ฿

Minimum order is calculated automatically from the verified pickup distance. Beyond 10 km, please contact us to check availability.

or paste a pin
🗺 Open Google Maps
Please use your current location before sending.
2

Your details

How would you like to book?
Returning customer?Reuse your saved contact and pickup address on this device. No account or password needed.No saved details on this device yet.
Welcome back, 9Laundry Member
Saved pickup address
For members, your latest contact and pickup address are saved after a successful booking. Payment details, bag photos and slips are never saved in the member profile.
Please enter your name.
Please enter a valid contact number.
Please enter a valid email address.
3

Where we'll collect

Please enter your hotel, condo or building.
4

Your laundry

Upload up to 5 clear photos so our driver can identify your laundry bags. On mobile you can take a new photo or choose from your library. Photos are resized before upload.
Please choose no more than 5 valid image files.
5

Schedule

Please select a valid pickup date.
Pickup hours are 09:00–20:00. Book at least 3 hours in advance using Thailand time.
Return delivery is scheduled for the same selected time on the next day.
For the >3–5 km zone, the delivery route may operate until 21:30; the scheduled target remains your selected return window.
Please choose an available pickup time.
Hotel checkout or a different return address? (optional)
Checkout date cannot be before the pickup date.
Your hotel checkout is before the scheduled return. Choose an earlier pickup or a different return location.
6

Anything else?

7

Review & confirm

Pickup summary
Distance—
Minimum order—
Schedule—
Return—
Order ID—
Read Terms, Privacy & Refund policy: Terms · Privacy · Cancellation & Refund
You pay the minimum order now; any extra after weighing is confirmed before delivery.
Your distance and minimum order are confirmed instantly online. Our team will then reach out via LINE or WhatsApp to confirm your pickup before the day.

✓
Pickup request received
We received your request and will confirm your pickup shortly.
Order ID—
Schedule—
Return—
Minimum order—
Distance—
Chat on LINE WhatsApp
Messaging is optional. Your pickup request has already been submitted.
Track this order
Complete payment
Pay the minimum order to secure the pickup. Any extra balance can be settled after the laundry is weighed.
Amount due now—
Mae Manee payment QR
Mae Manee QR has not been added yet. Add the merchant QR image in the payment settings.
How to pay
Scan the QR in your banking app, enter the amount shown above, then return here and tap “I’ve paid”.
Save QR image
Card / bank transfer
Tap Confirm and our team will send you a secure payment link by LINE or WhatsApp within a few minutes.
Cash on delivery
Tap Confirm and have exact change ready — our driver will collect payment when your laundry is picked up.
Upload a fresh payment slip so staff can match this payment to your Order ID. A slip or transaction reference is required for QR payments.
Payment slip preview
9Laundry does not collect or store card numbers. Card details must be entered only on the bank or payment-provider page.

Your pickup location and any bag photos you choose to upload are used to prepare your pickup. Bag photos are stored privately for order handling.

Pickup FAQ

Before you book

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When will my laundry be returned?Your standard return is the same selected time window on the next day.
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How is the minimum order calculated?By verified driving distance: up to 3 km ฿300, over 3–5 km ฿500, over 5–10 km ฿1,000.
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Why upload a bag photo?It helps our driver and staff identify the correct laundry bags at a lobby, front desk or pickup point.
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What if I check out before the return time?Choose an earlier pickup or provide a different return location before submitting.
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Is QR payment automatically confirmed?Not yet. Mae Manee QR payments are marked Awaiting Verification until staff verifies the payment.
094-712-2412
LINE @9laundry
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